Never Forget: The National September 11 Memorial & Museum

Never Forget: The National September 11 Memorial & Museum

The National September 11 Memorial & Museum opened in May, its 110,000 square feet of exhibition space reached by dramatic descent below the site where the World Trade Center's Twin Towers once stood.

The Big Picture: wide paved corridors and ramps, cavernous spaces with architectural salvage and a soaring slurry wall that signals the immensity of the loss. The Human Factor: objects that recall the victims, like a mangled fire truck, an airliner seat belt and, most poignant, the In Memoriam Gallery displaying the faces of those lost, their photographs and touching life stories.

Exhibitions also honor the survivors, their testimonies and resilience, and include the artful and verbal responses of citizens around the world. Commemorated, too, are the victims of the 1993 attack here and those who died on 9/11 at the Pentagon and in Pennsylvania.

Accessible daily and free to the public, the memorial grounds establish the loss with stunning absence—two deep pools that drop within the footprints of the Twin Towers, their parapets inscribed with the names of the 2,983 dead.

Memorial hours: Daily 7:30 a.m.-9 p.m. Because of an anniversary ceremony early in the day, the memorial grounds are open to the public on Sept. 11 between 6 p.m. and midnight only.

Museum hours thru Sept. 21: Daily 9 a.m.-9 p.m. (last entry 7 p.m.). The museum is closed ot the public on Sept. 11.

Museum hours Sept. 22-Dec. 31: Daily 9 a.m.-8 p.m. (last entry 6 p.m.)

Timed tickets to the museum (best purchased ahead): $24 adults, $18 seniors, veterans, college students, $15 youth 7-17, free 6 and under, free Tuesdays 5-7 p.m.

Museum audio and cell tours, cafe and museum shop. To support: 212.857.0154 or email

On Sept. 11, 2014, ceremonies mark the 13th anniversary of the terrorist attacks not only in New York, but also in Washington, D.C., where President Obama and First Lady Michelle Obama lead a moment of silence on the South Lawn at the White House before attending the annual September 11th Observance Ceremony at the Pentagon Memorial in Arlington, Viriginia. The Pentagon memorial closes for that ceremony between 6 and 11 a.m. At 9:37:46 a.m. on Sept. 11, 2001, American Airlines Flight 77 crashed into the Pentagon, killing 184 people—men, women and children, ages 3 to 71. As Jean Lawlor Cohen, editor of Where Washington magazine, says, "All of us in the nation's capital have stark memories of that day—the blue sky, the cellphone silence, the gridlock of escaping cars, the justifiable fear that another plane was on its way to the U.S. Capitol or White House."